Last Updated: June 2026
At Signature Cakes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and your rights regarding your personal data.
1. Who We Are
Signature Cakes is a handcrafted dessert business providing cake cans and related products through our website.
If you have any questions regarding this Privacy Policy, please contact us at:
Email: signaturecakesuk@gmail.com
2. Information We Collect
When you place an order, contact us or use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Postcode
Order Information
- Products ordered
- Delivery preferences
- Order history
- Payment status
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage information
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Arrange deliveries
- Communicate regarding your order
- Respond to enquiries
- Improve our products and services
- Improve website performance and user experience
- Prevent fraud and misuse of our website
- Comply with legal obligations
4. Payment Information
Payments are processed securely through trusted third-party payment providers.
Signature Cakes does not store or have access to your full payment card details.
Payment providers process your payment information according to their own privacy policies and security standards.
5. Marketing Communications
We may occasionally send updates, promotions or special offers if you have chosen to receive marketing communications.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never sell your personal information to third parties.
6. Sharing Your Information
We only share information where necessary to operate our business.
This may include:
- Delivery providers
- Payment providers
- Website hosting providers
- Technology and analytics providers
We do not sell, rent or trade your personal information.
7. Data Security
We take reasonable measures to protect your information from:
- Unauthorised access
- Misuse
- Loss
- Alteration
- Disclosure
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing of your information
- Object to certain uses of your information
- Request a copy of your personal information
To exercise any of these rights, please contact us.
10. Cookies
Our website may use cookies and similar technologies to improve user experience and website functionality.
Cookies may be used to:
- Remember preferences
- Maintain shopping cart functionality
- Analyse website traffic
- Improve website performance
You can manage cookie preferences through your browser settings.
For more information, please refer to our Cookie Policy if available.
11. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or policies of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
12. Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Continued use of our website after changes are published constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Email: signaturecakesuk@gmail.com
Signature Cakes
Dundee, Scotland